Concentrix Learnership 2026 Gives Grade 11 Graduates a Chance to Earn R5,500 While Starting Their Career
Finding your first job can be difficult when employers expect previous work experience. The Concentrix Learnership 2026 has been created to help young South Africans overcome this challenge by providing paid workplace training, practical experience, and professional development.
Based in Cape Town, this learnership offers unemployed youth the opportunity to earn a monthly stipend of R5,500 while learning valuable customer service, communication, and business administration skills.
The programme welcomes applicants with Grade 11 or higher, and one of its biggest advantages is that no previous work experience is required, making it an excellent opportunity for school leavers and first-time job seekers.
Programme Overview
| Programme | Concentrix Learnership 2026 |
|---|---|
| Employer | Concentrix |
| Programme Type | Learnership |
| Industry | Business Process Outsourcing (BPO) |
| Location | Cape Town, Western Cape |
| Monthly Stipend | R5,500 |
| Minimum Qualification | Grade 11 or Higher |
| Experience | No Experience Required |
| Employment Status | Unemployed Applicants Encouraged |
| Application Method | Email Application |
About the Concentrix Learnership
The Concentrix Learnership combines structured training with practical workplace experience, allowing learners to develop the skills needed for successful careers in customer service and contact centre operations.
Participants receive hands-on exposure to professional working environments while learning how to communicate effectively with customers, solve problems, use business systems, and work as part of a high-performing team.
The programme is ideal for individuals looking to begin a career in one of South Africa’s fastest-growing industries.
Why Consider a Career in the BPO Industry?
South Africa’s Business Process Outsourcing (BPO) sector continues to create thousands of employment opportunities every year.
Working in customer experience and contact centre services can open doors to careers in:
- Customer Service
- Banking
- Insurance
- Telecommunications
- Retail
- Technical Support
- Administration
- Sales Support
The practical experience gained through this learnership can help participants compete for permanent positions within the industry.
Earn While You Learn
Successful learners will receive a monthly stipend of R5,500 throughout the programme.
The stipend can assist with:
- Daily transport
- Meals
- Mobile data
- Personal expenses
- Work-related costs
Build Good Financial Habits
Receiving a monthly stipend also provides an opportunity to develop responsible money management skills.
Participants are encouraged to:
- Create a monthly budget.
- Save part of each stipend.
- Avoid unnecessary spending.
- Build an emergency savings fund.
- Invest in future education and career development.
Developing these financial habits early can support long-term career success.
What You Will Learn
During the learnership, participants may receive training in:
Customer Service Skills
- Customer communication
- Telephone etiquette
- Handling customer enquiries
- Complaint resolution
- Customer relationship management
Workplace Skills
- Computer literacy
- Professional communication
- Business etiquette
- Team collaboration
- Time management
- Problem-solving
- Workplace ethics
These skills are valuable across many industries beyond the contact centre environment.
Minimum Requirements
Applicants should:
- Be South African citizens.
- Have completed Grade 11 or higher.
- Have good communication skills.
- Be willing to learn and develop professionally.
- Be interested in customer service and business operations.
No previous work experience is required.
Documents Required
Applicants should prepare:
- Updated Curriculum Vitae (CV)
- Certified copy of South African ID
- Grade 11 or Grade 12 results/certificate
- Additional qualifications (if available)
Ensure your contact details are accurate before submitting your application.
Career Opportunities After Completion
The Concentrix Learnership can prepare participants for roles such as:
- Customer Service Consultant
- Call Centre Agent
- Contact Centre Advisor
- Client Services Administrator
- Sales Support Consultant
- Receptionist
- Administrative Assistant
- Customer Experience Specialist
The practical experience gained during the programme can significantly strengthen future job applications.
Application Tips
To improve your chances of being shortlisted:
- Keep your CV updated and professional.
- Include your correct contact details.
- Highlight communication and computer skills.
- Apply as soon as possible.
- Monitor your email regularly after applying.
Where to Apply
Interested applicants should email their updated CV to:
simfisile.shongwe@concentrix.com
Ensure that your CV clearly outlines your educational background, contact information, and any relevant skills before sending your application.
Location
Cape Town, Western Cape
Frequently Asked Questions
Who can apply?
South African citizens who have completed Grade 11 or higher and are interested in gaining workplace experience.
Is previous work experience required?
No. This learnership is specifically open to applicants with no previous work experience.
How much is the monthly stipend?
Successful learners will receive a monthly stipend of R5,500.
Where is the learnership based?
The programme is offered in Cape Town, Western Cape.
What industry does the programme prepare learners for?
The learnership prepares participants for careers in the Business Process Outsourcing (BPO) and customer service industry.
Editorial Policy
This article has been prepared to provide South African job seekers with accurate information about the Concentrix Learnership Programme. Information is based on the opportunity details provided. Applicants should verify all programme requirements, application procedures, and recruitment information directly with Concentrix before applying.
Sources and References
- Concentrix Recruitment Information
- Department of Higher Education and Training (DHET)
- Quality Council for Trades and Occupations (QCTO)
- Department of Employment and Labour
Disclaimer: The R5,500 monthly stipend, eligibility requirements, and application details are based on the information supplied for this opportunity. Applicants should confirm the latest recruitment information directly with Concentrix before submitting their CV.
